Groupon worst customer service - better buy in eBay

THE WORST CUSTOMER SERVICE IN THE PLANET

I tried to contact them using their "call back procedure". After you go through a series of questions not related to your issue you finally get to section where you can decide to contact them by email, chat or call.

• CHAT!!! - please let me laugh - that looks great in their page but maybe it is not even active.
• Email - They said:

Hi,

Thanks for your submission! We typically respond to most emails in less than 24 hours, so you should be hearing from us soon.

Regards,

Groupon Support

• I wonder what kind of clock they use because after 24 hour normal time and no response.
• CALL!!! WOW that was really bad. I did many questions thing and request my call back. They said it would be in half hour. Many hours laters they send me an email telling me this:

Hi,

Unfortunately, due to technical issues we were unable to complete your requested call back. We're sorry for the trouble. If you still need help, we'd be happy to continue to work on this over email. Just reply to this message with a little information about the issue you're having, and we'll take a look.

If you’d prefer to speak with someone in person, please return o https://www.groupon.com/customer_support to resubmit your call-back request. We apologize again for any inconvenience.

Thanks,

Groupon Customer Support

As you can see I tried everything. I even search a phone number in google and I found:

U.S. & Canada Customer Service: (888) 664-4482 

Monday to Sunday, 8AM to 7PM Central Time.

But they will tell you to go their website or download their app to your mobile to request a call back. So, I didn't have options I HAVE TO INSTALL their app (I just deleted it now)

Finally, I get someone to help me.

Why I wanted to contact them? Because their shopping system was not working properly and I ended with multiple orders. Complete Groupon Nightmare!!!